Subscription cancellation
You may request cancellation from your billing account. Unless a different result is shown before confirmation, cancellation takes effect at the end of the already paid billing period and access remains available until then. A cancelled subscription will not renew for the next period.
Refund eligibility
Contact us within 7 calendar days of the charge if you were charged more than once for the same purchase, the charged plan was not activated, or a material technical failure prevented access and we could not restore it. Include the account email and provider payment or invoice reference; never send card or banking credentials.
When a refund may not apply
A refund may be declined after substantial use of generation credits, download of Premium content, completed Recovery analysis, violation of these terms, or for a correctly delivered renewal that was not cancelled before the renewal date, except where applicable law requires otherwise.
Review and processing
We review the service and payment record before approval. Approved refunds are returned to the original payment method. Provider and banking processing times apply; customers receive the available refund reference for tracking. Payment gateway fees or taxes are handled according to applicable provider rules and law.
Contact
Send cancellation or refund questions to support@hugewho.com or call +91 76966 66666. Razorpay or Stripe facilitates payment processing; the Maviter team remains the contact for the underlying service and refund decision.